Never Let Travel Disasters Ruin Your Dream Vacation Again

1. Agreement to Terms

By accessing and using JourneyAssured VIP services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

JourneyAssured VIP provides comprehensive travel protection services including but not limited to trip cancellation coverage, medical emergency assistance, concierge services, and travel-related support services.

3. Coverage Terms

All coverage is subject to the terms, conditions, and exclusions outlined in your specific policy documents. Coverage begins on the effective date specified in your policy and is subject to applicable waiting periods.

4. Claims Process

Claims must be reported within 30 days of the incident. All claims are subject to investigation and approval based on policy terms and supporting documentation.

5. Cancellation Policy

You may cancel your policy within 14 days of purchase for a full refund, provided no claims have been filed and travel has not commenced.

6. Limitation of Liability

Our liability is limited to the coverage amounts specified in your policy. We are not liable for indirect, consequential, or punitive damages.

7. Governing Law

These terms are governed by the laws of the jurisdiction where the policy is issued. Any disputes will be resolved through binding arbitration.

Last updated: January 1, 2024

Information We Collect

We collect personal information you provide directly, such as when you create an account, purchase a policy, or contact us. This includes name, email, phone number, travel details, and payment information.

How We Use Your Information

We use your information to provide services, process claims, communicate with you, improve our services, and comply with legal requirements. We may also use it for marketing purposes with your consent.

Information Sharing

We share information with service providers, insurance partners, and as required by law. We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or 1-800-JOURNEY.

Last updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website performance.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Targeting Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may be set by us or third-party providers.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie practices.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: January 1, 2024